311 for new ideas

What if there were a way to transform complaints into something positive and productive? What if we reframed the exchange to be less about adversity and more about cooperation and action? What if citizens were encouraged to offer their thoughts on how things from transit systems to city parks might be improved — as opposed to simply airing their grievances about all that was wrong with them?

Courtesy of Local Projects

That’s the beauty of Give a Minute, created as part of CEOs for Cities’ US Initiative by the media design firm Local Projects. Says Coletta, “We need more citizens who feel agency — that they can actually influence the future of their communities. Otherwise, there is complacency and resignation. Give a Minute encourages agency. Go ahead. Share your ideas. Change your city.”

In embracing a technology that nearly everyone now possesses — text messaging — Give a Minute provides a fast, cheap and easy way to share ideas, connect them together and make them happen. As Local Project’s Jake Barton, whose firm has excelled in previous participatory projects like StoryCorps, explains, “It’s like 311 for new ideas.”

Also see Vancouver’s use of Uservoice for similar purposes,“Talk Green to Us”

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